Welcome to CleaningServicesSimiValley.com! These Terms of Service outline the rules and guidelines for using our website and booking our cleaning services. By accessing our website or using our services, you agree to comply with these terms. If you do not agree, please refrain from using our website or services.
1. Use of Our Website
- Eligibility: You must be at least 18 years old to use our website or book our services.
- Accuracy of Information: You agree to provide accurate and complete information when booking services or contacting us.
- Prohibited Activities: You may not use our website for any unlawful purpose, including but not limited to hacking, spamming, or distributing malicious software.
2. Booking and Payments
- Service Availability: All bookings are subject to availability. We reserve the right to refuse service at our discretion.
- Pricing: Prices for our cleaning services are listed on our website and are subject to change without notice. Additional fees may apply for special requests or large spaces.
- Payment: Payment is due at the time of booking or upon completion of services, as specified. We accept Only Credit Cards
3. Cancellations and Rescheduling
At cleaningservicessimivalley.com, we value your time and ours. To ensure we can provide the best service to all our clients, we kindly request a minimum of 24 hours’ notice if you need to cancel or reschedule your appointment. This allows us to adjust our schedule and accommodate other customers.
If a cancellation or rescheduling request is made with less than 24 hours’ notice, or if our team is unable to access your home upon arrival (e.g., locked out or turned away), a $100 cancellation/lockout fee will be charged to the credit card on file.
We appreciate your understanding and cooperation in helping us maintain reliable and efficient service for everyone.
4. Service Guarantees
- Quality Assurance: We strive to provide high-quality cleaning services. If you are not satisfied, please notify us within [X hours/days] of service completion for a re-clean or refund.
- Liability: We are not liable for damage to property unless caused by our negligence. Clients are responsible for securing valuables and fragile items before our team arrives.
5. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
6. Intellectual Property
- Ownership: All content on CleaningServicesSimiValley.com, including text, images, logos, and graphics, is the property of [Your Business Name] and is protected by copyright laws.
- Use Restrictions: You may not reproduce, distribute, or modify any content from our website without prior written consent.
7. Limitation of Liability
- Disclaimer: Our website and services are provided “as is” without warranties of any kind, either express or implied.
- Liability Cap: In no event shall [Your Business Name] be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
8. Indemnification
You agree to indemnify and hold harmless [Your Business Name], its employees, and affiliates from any claims, damages, or expenses arising from your use of our website or services.
9. Changes to These Terms
We reserve the right to update these Terms of Service at any time. The latest version will always be posted on our website. Continued use of our website or services constitutes acceptance of the updated terms.
10. Governing Law
These Terms of Service are governed by the laws of the State of California. Any disputes arising from these terms shall be resolved in the courts of Simi Valley, California.
Contact Us
If you have any questions about these Terms of Service, please contact us at: info@cleaningservicessimivalley.com